Dear [FirstName],

We’re surprised how many Australian businesses don’t realise the Internet can improve their relationships with other businesses and give them a competitive edge. In this issue, we introduce you to ideas for interacting with other businesses through your websites.

We also explore different ways your organisation can receive payments, and offer advice on when and how to move to automated payment systems.

With so many of you talking to Margaritta, we help you get to know her better.

Andrew Minett
Director, Internet Vision Technologies
 

5 key reasons many companies don’t link their Enterprise Resource Planning System to their website are:

1. They can’t see a business benefit.
2. They don’t want to destroy their dealer, partner or reseller relationships.
3. They think freight tracking is too complex.
4. The default web content management system that’s linked to the ERP system is an afterthought.
5. It sounds too hard.

Our clients that have linked to their ERP system see things differently:

1. They’ve improved efficiency, opened new growth opportunities and gained a competitive edge.
2. They’ve further entrenched ties with their dealers, partners and resellers.
3. They know complex freight rules can be figured out.
4. They’ve used IVT’s purpose made, proven web content management system to link to their ERP.
5. They’ve found a reliable solution ultimately makes things easier.

Read More to discover how IVT’s Enterprise eCommerce links to Microsoft Dynamics NAV (Navision). 

There are many payment methods your business can use. They can be viewed as falling on a spectrum from completely manual to fully linked payment systems. See some examples on the spectrum below:

IVT’s web applications can be setup to cater for a wide variety of manual and automatic payment methods – including managing one-off and recurring payments.

Read More to discover the many types of payment options available.

As a general rule of thumb, once you’re regularly exceeding more than 10 transactions a week you should consider moving to an automated payment system. Before that, the cost and time benefits probably aren’t there for your business.

If you’re just starting out with automated transactions, we’d usually recommend moving to a credit card gateway rather than using PayPal, as transaction costs are usually lower. Some businesses choose to provide both options. In our experience, where both options are provided about 85% of transactions are credit card payments.

So how do you get started with a credit card gateway on your website?

1. Setup an eMerchant account with your bank.
   • If you already accept credit card payments, you may have this already.
   • Occasionally your business model may prevent you from getting an eMerchant account.
2. Select a payment gateway provider.
   • Your bank may provide this facility directly.
   • There are also independent payment gateway providers.
3. Arrange with us to link payments on your website to your payment gateway.

 Contact us to find out more.

Most of our clients have spoken to Margaritta on the phone. We thought you might like to learn more about her.

Read More for our interview with Margaritta.

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In this issue:

Linking to ERP Systems

Payment Methods

Moving to automated transactions

Getting to know Margaritta

Your say:

“IVT understand our core business and are willing to listen to find out our unique needs. They also provide us with valuable advice on better ways to do things.”

Jon Bisset
Public Relations Institute of Australia
www.pria.com.au

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