Training Overview
During the implementation of a project, ASI aims to empower staff to take charge of admin and marketing tasks via their website. Through customised training and the involvement in project implementation, staff should be ‘comfortable with the system’ before the go-live date.
A typical project timetable includes training that covers:
| Topic | Content After the session participants are equipped to: |
Approx. Duration* |
|---|---|---|
| Block 1 | ||
| Content Management Part 1 |
Add content to your website. This includes adding navigation, pages, images, links, and attachments using the CMS. You will also learn how to manage your Document Library, create forms, and process submitted forms. |
3 hours |
| Membership Setup Training | Learn about the settings, forms and fields that are used to create membership types. Create the forms used for membership signup, renewal and for editing details |
1.5 hours |
| Block 2 | ||
| Event Management | Add Events to your system including locations, seating, name tags, and pricing detail and front end content; conduct registration assistance; modify default emails and customise default emails for an event; and manage pre & post event admin | 2 – 2.5 hours |
| eMarketing, News & RSS Feeds | Create eNewsletters and other online marketing messages. Link saved queries to use in targeted marketing campaigns. Create News articles & RSS Feed links |
1.5 hours |
| Block 3 | ||
| Contact Database & Manage Duplicates | Add contact and company profiles; modify contact fields; build / save Queries to use in targeted marketing campaigns. Determine if database profiles are duplicates; manage any required merges. |
2 hours |
| Managing Memberships – Admin training | Manage your memberships including: view membership lists and details, edit, signup, renew, archive, and delete memberships; view Membership Type forms, run reports, modify default emails and customise default emails based on membership type. | 1.5 hours |
| Block 4 | ||
Content Management Part 2 |
Manage all elements on the Home Page. Manage Banner Areas |
1 hour |
| Block 5 | ||
| Plugin Modules | Use the optional module effectively | Varies by module |
Training format is usually online; you will have the opportunity to ask questions as you observe the ASI trainer explain and demonstrate functionality. To get maximum benefit from training, participants should schedule time after the sessions to apply what they have learned; most standard modules have activity sheets to assist with this.
Training can be held face-to-face either at the clients site or at ASI as negotiated; longer training sessions that allow for practice opportunities / activities within the training sessions can also be negotiated if desired.
Training Manuals are available for Standard Modules, and most Plugin Modules; on screen help / instructions are available via the admin interface.
NB: *- Indicative timing dependent on aptitude of trainees; additional training time and/or sessions may be required.