Support Centre
Additional Training
Use this list of training topics, outcomes and costs to get an idea of your training requirements.
Please note that these figures assume training will be delivered using GoToMeeting (webinar style session not including travel time). An added bonus to this style of session is that in most cases we provide you with a recording of the session that you can use for future staff training*.
Contact IVT for a specific quote and Purchase Agreement based on your requirements.
*The recording is a bonus rather than a feature of training as in rare instances there are problems transcoding the recording (and therefore it cannot be relied upon 100% of the time).
Need Heaps of Training?
Purchase a Training Block - 10 hours of training (to be used within 12 months on the topics of your choice) at the special price of $1950 (exc GST).
Topic |
ContentAfter the session you are equipped to: |
MAX. Duration |
Cost(exc GST) |
Commerce - Orders & Invoicing | Use the Order List and Financial Integration sections to manage and reconcile orders with your bank statement, exporting relevant information to your accounting software. | 1.5 hours | $337.50 |
Contact Database | Add contact and company profiles; modify contact fields; build / save Queries to use in targeted marketing campaigns. | 1.5 hours | $337.50 |
Content Management (Website CMS) |
Add content to your website. This includes adding navigation, pages, images, links, and attachments using the CMS. You will also learn how to manage your Document Library, create forms, and process submitted forms. | 3 hours | $675 |
Content Part 2 - The Home Page and the Banner Module | Manage all elements on the Home Page. Add banners and manage Banner Areas. | 1 hour | $225 |
eMarketing, News and RSS Feeds | Create eNewsletters and other eMarketing messages. Link saved queries to use in targeted marketing campaigns. Create News articles & RSS Feed links |
1.5 hours | $337.50 |
Event Management | Add Events to your system including locations, seating, name tags, and pricing detail and front end content; conduct registration assistance; modify default emails and customise default emails for an event; and manage pre & post event admin | 2.5 hours | $562.50 |
Manage Duplicates | Find out how to use the Manage Duplicates functionality in the Contact Database. | 1 hour | $225 |
Managing Memberships – Admin training | Manage your memberships including: view membership lists and details, edit, signup, renew, archive, and delete memberships; view Membership Type forms, run reports, modify default emails and customise default emails based on membership type. | 2 hours |
$450 |
Membership Setup |
Learn about the settings, forms and fields that are used to create membership types. Create the forms used for membership signup, renewal and for editing details. |
2 hours | $450 |
Topic |
ContentAfter the session you are equipped to: |
MAX. Duration |
Cost(exc GST) |
Abstracts Module | Setup call for Abstracts, including process to determine the short list. | 1.5 hours | $337.50 |
Auto Renewals |
Setup and test the membership auto renewal process and email | 1.5 hours | $337.50 |
Clique Community | Setup new groups using the back end; restrict group access; assign a group leader. Use features of the Clique Community including leader functions. |
1.5 hours | $337.50 |
Fundraiser / Donations | Add Campaigns and Appeals; monitor progress of the appeal. | 1.5 hours | $337.50 |
CPD Tracker | Setup and maintain Professional Development requirements, including goals, activities, evidence and forms. | 2 hours | $450 |
Conference Module Setup | Setup basic conference structure, days, sessions, registration form, group registration form, venue rooms, optional extras, pricing options and discounts. | 2 hours | $450 |
Conference Module Admin | Manage registrations, reminder emails, cancellations, and preferences. | 1 hour | $225 |
eKnowledge | Setup, add and manage categories and content. | 1.5 hours | $337.50 |
Monthly (Scheduled) Payments | Manage monthly (or quarterly) payments including membership setup settings, failed payments and defaulted schedules | 1.5 hours | $337.50 |
Online / Journal Publishing | Setup, add and manage categories and content. |
1.5 hours | $337.50 |
Online Store | Set up product content and pricing details for online store products. | 1.5 hours | $337.50 |
Online Survey / Online Assessments | Setup all survey settings; edit and activate emails; add question types and answers (where relevant). | 1.5 hours | $337.50 |