Peta Williams, Manager
LMNC – Lower Mountains Neighbourhood Centre
Project: Nonprofit Online Lite
I can't tell you how wonderful it is to have our new website up and running (thank you for your help this morning, Antoine!).
While there is much more for me to learn and do (sorry, my questions will not end here!), the guts of it is up and running, and I just wanted to thank you all.
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Jeffery Fernandez adds depth to the helpdesk in his new role as Product Support Engineer.
He may not be well known to IVT clients, but Jeffery has been with IVT for over 7 years. As an experienced developer, Jeffery has worked on all current modules; having previously developed custom systems like the National Pet Registry to Lost Dogs Home.
The role of Product Support Engineer was created to improve responsiveness and provide expert resources for IVT's growing client base. In accepting this challenge, Jeffery brings his passion for quality and extensive knowledge of JIRA (the software that runs helpdesk.ivt.com.au). Look out for his comments and assistance as you use the helpdesk!
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